PRODUCT & AUTHENTICITY

Q: Are your crystals real and natural?

A: Yes! At CrystalRoute, we pride ourselves on sourcing authentic, natural gemstones. Because they are gifts from the earth, you may notice slight variations in color, shape, or texture. These imperfections are proof of their natural origin and do not affect their energy.

Q: How do I know which crystal or bracelet is right for me?

A: We recommend trusting your intuition! Browse our “Shop by Intention” section and see which stone you are visually drawn to. Often, the crystal you are most attracted to is exactly the energy you need right now.

USAGE & CARE

Q: Which wrist should I wear my bracelet on?

A: As a general rule:

• Left Hand (Receiving Hand): Wear it here if you want to absorb the crystal’s energy (e.g., for self-love, inner peace, or healing).
• Right Hand (Giving Hand): Wear it here if you want to release energy or shield yourself (e.g., for protection against negativity or removing stress).

Q: How do I use the Healing Salts if I don’t have a bathtub?

A: You don’t need a bathtub to enjoy the benefits!

• Bucket Bath: Dissolve a handful of salts in a bucket of warm water and use it for your final rinse after a shower.
• Foot Soak: Add a few spoons of salt to a small basin of warm water and soak your feet for 15 minutes to pull toxins from your body.

Q: My crystal bracelet broke. What does that mean?

A: Don’t panic! In crystal lore, when a piece of jewelry breaks, it is believed that the stone has either completed its job or absorbed a large amount of negative energy to protect you. You can bury the broken beads in the earth to return them to nature.

SHIPPING & RETURNS

Q: Do you ship across India?

A: Yes, we ship all over India. Orders are typically dispatched within 48 working hours and delivery usually takes around 7 working days depending on your location.

Q: What is your return policy?

A: Due to the energetic nature of our products, we generally do not accept returns on used crystals or opened salts. However, if your item arrives damaged during shipping, please email us at crystalroute6@gmail.com within 24 hours of delivery with a photo, and we will make it right